Terms of Service
The rules and guidelines that govern your use of ValueServices.
Effective Date: January 1, 2024 · Last Updated: January 1, 2024
Acceptance of Terms
By accessing or using ValueServices’ services (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you do not have permission to access our Services.
Description of Services
ValueServices provides professional bookkeeping, accounting, and financial management services, including but not limited to:
- Monthly bookkeeping and transaction categorization
- Financial statement preparation and reporting
- Tax preparation and filing assistance
- Payroll management
- Strategic financial planning and consulting
- Audit support and compliance
Account Registration
3.1 Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services.
3.2 Account Information
You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
Acceptable Use
You agree not to:
- Use the Services for any unlawful purpose or in violation of any regulations
- Upload or transmit viruses, malware, or any other harmful code
- Attempt to gain unauthorized access to our systems or other users’ accounts
- Interfere with or disrupt the Services or servers
- Use the Services to process fraudulent transactions or engage in money laundering
- Misrepresent your identity or affiliation with any person or entity
- Scrape, data mine, or use automated methods to access the Services without permission
- Violate the intellectual property rights of others
Payment Terms
5.1 Service Fees
- Services are provided based on the selected plan and scope of work
- Fees are based on your selected plan and the complexity of your business needs
- All fees are quoted in US dollars unless otherwise specified
5.2 Billing
- Subscription fees are billed monthly or annually in advance
- You authorize us to charge your payment method on a recurring basis
- Tax filing and additional services are billed separately as specified in your agreement
5.3 Refunds
- Monthly subscriptions may be cancelled at any time with no refund for partial months
- Annual subscriptions may be cancelled with a pro-rated refund for unused months
- Tax filing and bookkeeping fees are non-refundable once work has commenced
Intellectual Property
6.1 Our Property
All content, features, and functionality of the Services, including software, text, images, graphics, logos, and trademarks, are owned by ValueServices and protected by intellectual property laws.
6.2 Your Data
You retain all rights to your financial data and business information. By using our Services, you grant us a license to use, process, and store your data solely for the purpose of providing the Services.
6.3 Feedback
Any feedback, suggestions, or ideas you provide about the Services may be used by us without any obligation to compensate you.
Privacy and Data Security
Your use of our Services is also governed by our Privacy Policy. We implement industry-standard security measures to protect your data, including encryption and secure cloud infrastructure, but cannot guarantee absolute security.
Third-Party Services
8.1 Integrations
Our Services may integrate with third-party services (banks, payment processors, accounting software, etc.). Your use of these integrations is subject to the third parties’ terms and privacy policies.
8.2 Third-Party Links
We are not responsible for the content or practices of any third-party websites linked from our Services.
Disclaimers
9.1 Service Availability
We strive for consistent, reliable service but do not guarantee uninterrupted or error-free operation.
9.2 Financial and Tax Advice
Our Services provide professional bookkeeping, tax preparation, and financial management. While our team includes experienced professionals, specific legal or investment advice should be obtained from qualified attorneys or financial advisors. You are responsible for reviewing and approving all filings and financial reports.
9.3 Accuracy
We strive for 100% accuracy in all our work. In the event of an error on our part, we will correct it at no additional cost. However, you are responsible for providing accurate and complete information to us.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM
- THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
Indemnification
You agree to indemnify and hold harmless ValueServices, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your financial or tax reporting obligations
Termination
12.1 By You
You may terminate your account at any time by contacting our support team.
12.2 By Us
We may suspend or terminate your account if:
- You violate these Terms
- You fail to pay fees when due
- We are required to do so by law
- We discontinue the Services
12.3 Effect of Termination
Upon termination:
- Your access to the Services will cease
- We will provide you with a copy of your data for 30 days
- After 30 days, we may delete your data unless legally required to retain it
Dispute Resolution
13.1 Arbitration
Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.
13.2 Exceptions
You may bring claims in small claims court if eligible. Either party may seek injunctive relief for intellectual property violations.
13.3 Class Action Waiver
You agree to bring claims only in your individual capacity and not as part of any class action.
General Provisions
- Governing Law: These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.
- Entire Agreement: These Terms constitute the entire agreement between you and ValueServices regarding the Services.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in effect.
- Waiver: Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.
- Assignment: You may not assign these Terms without our consent. We may assign these Terms without restriction.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services. Your continued use after changes constitutes acceptance of the new Terms.
Contact Information
For questions about these Terms, please contact us at: